Reports
Report a catalog entry, listing or model file that is wrong, and what happens next: automatic hiding, moderation and the audit log.
What you can report
Anyone signed in can report three kinds of things:
| What | Where the Report button is | Report it when |
|---|---|---|
| An entry | at the top of the entry's page | its measurements are wrong, it is spam, it copies someone's work without credit |
| A listing | on the listing's row in Where to get it | the link is dead or wrong, the shop is a scam, the price is misleading |
| A model file | next to the file on the Credits page and on an entry's Model file card | it has the wrong licence, misses credits, or is someone else's work |
Model files that ship with the app can't be reported this way.
Sending a report
- Select Report.
- Say what is wrong in a sentence or two. The reason is required, and is kept to 1,000 characters.
- Confirm. You'll see "Reported. A maintainer will look at it."
Reports aren't public. You can send up to 20 reports an hour.
If something is merely out of date, such as a price, contributors can fix it directly: add a New price or a stock report to the listing, or start a New revision of an entry in their namespace. See Authoring parts.
Hidden after reports
When three different people have open reports on the same entry, listing or model file, it is hidden straight away, until a moderator looks at it. What hiding does:
- An entry leaves the catalog list and the Parts palette, so nobody new picks it. Projects that already use it keep working and keep showing it. Its page stays, marked hidden.
- A listing disappears from the entry's Where to get it card and from quotes.
- A model file is no longer served. Parts drawn from it are drawn as plain boxes instead, and the Credits page marks it taken down.
Moderation
The site's admins moderate. Open reports appear in the Reports card of their Pending work panel on the catalog page, with the reason and a link to what was reported. For each, they either:
- Hide it (or keep it hidden), or
- Dismiss the report, when nothing needs to change.
One decision closes every open report on the same thing. A moderator can also hide an entry directly, and restore something that was hidden.
The audit log
Every change to the catalog is recorded with who made it and when: drafts created and deleted, revisions submitted, published and rejected, model files uploaded, listings added, reports sent, hiding and restoring, and decisions on contributor requests. Admins can read the log to see what happened to an entry and why. It isn't public.